FAQ
Have questions?
Here you’ll find answers to the most common questions about our services, processes, and ways of working.
If you don’t find what you’re looking for, feel free to contact us — we’re here to help.


What should I do if I'm not sure which service to choose?
If you're unsure which service you need, we recommend booking a free initial consultation. During this session, we can advise you on the best option for your project.
Once you have selected a service, you will need to schedule a 30-minute initial consultation to discuss the project in depth.
After that meeting, we will assess the complexity of the work and provide you with a full project quote.
To learn more about what each package includes, you can click the link provided in each package description.
Who owns the intellectual property generated during the project?
All intellectual property generated is exclusive to the client. VIRCH Research does not claim any rights over the work performed.
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How do you guarantee the confidentiality of our data?
All data and materials shared are treated with the utmost confidentiality and are not disclosed without your consent. When databases are delivered, we request that they be anonymized prior to sending to avoid identifying patients.
Will there be an explanation of the work performed once the material is delivered?
Yes, we always hold an online meeting when delivering the requested material, whether it’s statistical analysis, study design, or any other service. In this meeting, we will explain in detail what was done, how it was done, and any other relevant aspects of the work. Our goal is to ensure you clearly understand the process and the results, so you can fully benefit from our service.
How are custom research services charged?
At VIRCH Research, our custom research services are billed by the hour, and the final cost depends on the complexity of the project. We begin with an initial meeting to discuss the details of your project and understand your needs. Within the following three days, we will send you a detailed quote with the estimated hours and total cost. Once approved, work begins with a 50% upfront payment. The remaining 50% is paid once you are satisfied with the delivered product. This approach ensures transparency and flexibility, guaranteeing that you receive a high-quality service tailored to your needs.
How long is the estimated time to deliver results?
Delivery time depends on the complexity of the work and the services required. However, when we send you the quote, we will also provide an estimated delivery time based on the specific characteristics of your project. Our goal is to ensure realistic and transparent deadlines, ensuring that you receive high-quality results within the agreed timeframe.
What payment methods do you accept?
We accept payments via international transfers (SWIFT) and domestic transfers for clients in Argentina. You can also pay quickly and securely using platforms like MercadoPago, PayPal, or Wise. These options allow you to pay in your local currency or in dollars, according to your preference.
Why are prices in GBP if the services are offered globally?
VIRCH Research is registered in the United Kingdom, where our main offices are located. However, we accept payments in multiple currencies. We offer several payment options, including PayPal, international bank transfers, credit cards, and Mercado Pago, which is available in many Latin American countries. You can use our currency converter to check service prices in your local currency, and we are happy to discuss with you the best payment method that suits your needs.